Returns & Exchanges
At Oil Perfumery, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we offer a 30-day return policy for a full refund or store credit.
Initiate Your Request
Contact our customer support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the oil rollers in their original packaging to ensure they are protected from leakage or breakage during transit.
Ship Back to Us
Affix the provided return label or address the package to our warehouse, ensuring you use a trackable shipping method for security.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing